Regaining harmony in your life is just one easy step away. Please make an appointment using our convenient Online Scheduling Calendar.
The following information will assist you on your first visit.
Forms
At your initial visit, we will request that you complete forms with essential information about you and your needs. We appreciate your cooperation.
[ Download Intake Forms Here ]
Facility Amenities
To maximize the enjoyment of your services, a visit to West Seattle Wellness includes use of the building facilities – locker room, showers, and dry sauna. You may also choose to take advantage of the other services in our building. Fitness Together offers personal one to one training in a private setting. 8 Limbs Yoga offers a variety of yoga classes for all skill levels. Please feel free to arrive early or stay after your wellness service to enjoy a dry sauna or shower, take a yoga class, or schedule a personal fitness training session.
Wellness Etiquette
West Seattle Wellness is an oasis in the heart of town for relaxation and rejuvenation. To maintain this environment, we ask that all of our clients are respectful of others’ privacy. Kindly speak softly, and deactivate any communication devices, such as cell phones or pagers.
What to Wear
Your comfort and safety are of utmost importance. Our professionally trained therapists will always respect your personal boundaries by appropriately draping areas of your body that are not a focus of the treatment Please feel free to wear as much or as little clothing as is comfortable during your massage therapy service.
Appropriate Arrival Time
You may always choose to enjoy the shower or dry sauna facilities. We simply ask that you allow enough time to check in at the reception desk at least 5 minutes prior to your treatment. If this is your first visit, we ask that you arrive 15 minutes prior to your appointment time to complete the necessary intake forms.
Late Arrival Time
If a late arrival is unavoidable, please call to notify the receptionist when possible. Arriving late will simply limit the time for your treatment, as we must complete your personal service by the designated end-time in order to appropriately accommodate the next client.
Cancellation Policy
Your appointment is reserved especially for you. Should you need to cancel or reschedule, we kindly ask that you notify us 24 hours in advance.
NSF Policy
We understand that sometimes mistakes happen and a check does not clear. If in the event we should recieve a NSF charge for a check that does not clear, we would appreciate your cooperation in paying the additonal fees that we have been charged from our bank. We will notify you of the amount and simply request that you submit the amount to us as soon as possible.
Special Health Considerations
If you have health concerns or are pregnant, please be sure to notify our staff when booking your treatment. Our staff can offer guidance as to which treatments will be the most beneficial and those that should be avoided due to physical limitations or sensitivity.
Dry Sauna Time
Dry sauna rooms are beneficial feature of the West Seattle Wellness experience, but should always be used in moderation. Proper usage time will vary, but there are some general guidelines that most individuals who are in good health can follow. The dry heat of the steam room is effective in opening pores and awakening the respiratory system; for this, we recommend a 6-10 minute maximum timeframe.
Personal Preferences
Whether it is the room temperature, your music choices or the level of massage pressure, please communicate your preferences at the time of booking, or with your therapist so that he or she can make your time with us a special experience.
Gratuities
Our staff is dedicated to exceeding your expectations and creating a memorable experience. Gratuities for these efforts are greatly appreciated and can be either given directly to the staff member, or extended at the reception desk in either cash or on your charge card. Standard practice for excellent service ranges from a 15-20% gratuity. However, the final choice is always up to you.
Payment
We accept Insurance Billing, Gift Cards, MasterCard, Visa, checks and cash.
Gift Cards
You may purchase gift cards in any increment of your choice. Click here to order a Gift Card.
Music
At West Seattle Wellness, we can accommodate your musical interest by playing music for you during your treatment from our library songs. Please indicate your preferences and we will be happy to accommodate you.
Age Minimum
Clients must be at least 18 years of age to experience treatment without parental guidance. If under 18, clients must be accompanied by a guardian and can only have treatments performed by therapists of the same gender.
Feedback
We welcome your input and insights – both positive and negative -- about your visit with us. If for any reason your experience at West Seattle Wellness has not met your expectations, feel free to ask for, call or email the Owner to discuss your concerns.
